Privacy Policy

Last Updated: February 13, 2026

Commitment to Privacy

At Fendemo, we prioritize the protection of your digital assets. By accessing https://fendemo.com or using our platform, Chrome extension, and related services, you acknowledge this policy's terms. This document outlines how we handle the information collected through our entire ecosystem, ensuring transparency, data minimization, and industry-standard security.

Information We Collect

We collect information through three primary channels: data you provide directly, data gathered automatically during use, and data from trusted third-party integrations.

Account and Profile Information

When you register or manage your Fendemo account, we collect:

  • Contact Details: Your name and professional email address.
  • Authentication: Secure login data managed through Clerk.

Demo Content and Capture Data

As a core part of our service, we host the content you create:

  • Replay Assets: HTML structures, CSS, and media files captured by the extension.
  • Interaction Data: Mouse movements and hotspot positioning for interactive tours.
  • Management Data: Privacy settings, shareable links, and viewer engagement metrics.

Third-Party Integration Data

We use trusted third-party services to power certain parts of our ecosystem. These services collect data according to their own privacy policies:

  • Authentication: We use Clerk and Google Auth to securely manage user login and identity.
  • Analytics: We use PostHog and similar industry-standard tools to understand how users interact with our platform.
  • Payments: All financial transactions are processed securely through Polar.sh. We receive only transaction status and basic billing info. We never store your credit card or sensitive payment details on our servers.

Note: Each of these third-party services maintains its own privacy policy. We encourage you to review them to understand how they handle your information.

How We Use Your Information

We use the information we collect for several key purposes, all aimed at providing a seamless and secure experience:

  • Service Delivery: To operate, maintain, and provide the core features of our platform and Chrome extension.
  • Account Management: To process your registration, manage your profile, and handle billing through our payment partners.
  • Product Improvement: To analyze usage trends and optimize our technology to better serve our users.
  • Communications: To send you essential technical notices, security alerts, and administrative messages.
  • Security & Compliance: To detect and prevent fraudulent activity and to satisfy our legal and regulatory obligations.

We do not sell your personal data or use your private demo recordings to train AI models.

Your Privacy Rights

Depending on your location, you have specific rights regarding your personal information. We provide these protections to all our users globally:

Universal Rights

  • Access: Request details on how we process your data.
  • Correction: Update inaccurate or incomplete info.
  • Deletion: Request removal of your personal data.
  • Portability: Receive your data in a machine-readable format.
  • Opt-Out: Unsubscribe from marketing at any time.

Regional Standards (GDPR & CCPA)

  • Restriction: Limit how we process your data.
  • Objection: Challenge processing based on legitimate interests.
  • Withdrawal: Revoke consent for specific processing activities.
  • Non-Discrimination: Equal service regardless of rights exercised.

Data Deletion and Retention

We believe you should have total control over your data. You can delete individual demos or your entire account at any time directly from your Fendemo dashboard.

When you delete a demo or close your account, we immediately initiate the process to permanently remove all associated recordings, assets, and profile data from our active servers.

Children's Privacy

Our Website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.

Cookies and Tracking

Fendemo uses cookies and similar tracking technologies to maintain a secure, high-performance environment for our users. These include strictly necessary cookies for authentication and core platform stability, alongside analytical protocols used to evaluate service engagement and optimize our interface. You may manage your cookie preferences through your browser settings.

Third Party Services

Our Services may contain links to or integrations with third-party sites and tools not operated or controlled by us. We are not responsible for the content, functionality, privacy policies, or data handling practices of these external services. You use such third-party services at your own risk under their separate terms.

Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. We will notify you of any changes by posting the new privacy policy on this page. Your continued use of the Website after any such changes constitutes your acceptance of the new privacy policy.

Contact Us

If you have any questions about this privacy policy, please contact us at hello@fendemo.com